I don´t know why academic videos always come in low quality (awful sound, blurry slides, etc)… Anyway, here’s a good talk by Eric Von Hippel on Lead User Innovation. Enjoy!!
To add a little more value to this post, here’s the link to download one of his latest working papers:
Baldwin, C. Y., & von Hippel, E. A. (2009). Modeling a Paradigm Shift: From Producer Innovation to User and Open Collaborative Innovation. Working Paper, Cambridge, Massachusetts: MIT Sloan School of Management.